Privacy Policy

Last updated: OCTOBER 2026

Rooted in Grace Therapy P.L.L.C. (“we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains what information we may collect through our website, how we use that information, and when we may share it.

This Website Privacy Policy applies to information collected through our website. It does not replace our HIPAA Notice of Privacy Practices, which explains how we use and disclose protected health information in connection with providing healthcare services once a formal therapist-client relationship is established..

1. Information We Collect

We may collect information about you in the following ways:

Information You Provide

When you voluntarily contact us through our website, we may collect information such as your name, email address, telephone number, and other information you choose to provide.

Please do not submit sensitive or confidential clinical information through the website contact form.

Information Collected Automatically

When you visit our website, Squarespace and its analytics tools may automatically collect certain information about your visit. This may include your IP address, browser type, device and operating system information, referring website, pages visited, and information about how you interact with the website, such as clicks, scrolling, and timestamps.

We use Squarespace Analytics to understand website traffic and usage and to improve our website and services. Squarespace may process this information on our behalf.

Scheduling and Client Services

Our practice uses SimplePractice for appointment scheduling and certain client communications and services. Information submitted through SimplePractice is subject to SimplePractice's applicable privacy practices and, where applicable, our HIPAA Notice of Privacy Practices and agreements governing the handling of protected health information.

For clinical communications, existing clients should use the secure communication methods provided through our practice rather than the website contact form.

2. How We Use Your Information

We may use information collected through our website to:

  • Respond to inquiries or requests for information.

  • Respond to appointment-related inquiries.

  • Communicate with you regarding your inquiry.

  • Maintain, operate, and improve our website.

  • Understand website traffic and usage.

  • Monitor the security and integrity of our website.

  • Comply with applicable legal requirements.

We do not sell or rent your personal information.

3. When We May Share Your Information

We do not sell, rent, or trade personal information collected through our website.

We may share information collected through the website in limited circumstances, including:

Service Providers. We use third-party service providers to help operate our website and practice, including Squarespace and its analytics services. These providers may process information on our behalf as necessary to provide their services.

Legal Requirements and Safety. We may disclose information when required or permitted by applicable law, including when necessary to comply with legal process or to protect the rights, property, or safety of our practice, website users, or others.

4. Cookies and Analytics

Our website uses cookies and similar technologies. Squarespace uses these technologies to operate the website and provide analytics about website traffic and visitor activity.

Squarespace Analytics may collect information about your browser, device, IP address, referring website, pages visited, and interactions with our website.

You may be able to control certain cookies through your browser settings and, where available, through the cookie settings provided on our website.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Please use caution when submitting information online.

6. Contact Forms and Email

Submitting a website contact form or sending an email does not establish a therapist-client relationship.

Please do not use the website contact form or standard email to send confidential, sensitive, urgent, or time-sensitive clinical information. These communication methods may not provide the same level of security or privacy protections as the secure communication methods used for established clients.

If you are experiencing a mental health crisis or an immediate emergency, please call or text 988 for the Suicide & Crisis Lifeline. For an immediate emergency, call 911 or go to the nearest emergency department.

7. Information Relating to Minors

Our website is not intended to knowingly collect personal information from children through the website. If you believe that a child has submitted personal information through our website, please contact us.

This section applies to information collected through the website and does not address the provision of therapy to minors or the privacy of clinical records, which are governed by applicable healthcare privacy requirements and our Notice of Privacy Practices.

8. Changes to This Privacy Policy

We may update this Website Privacy Policy from time to time. When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Website Privacy Policy or how information is collected through our website, please contact us:

Rooted in Grace Therapy P.L.L.C.
Email: grace@rootedingracetherapypllc.com